Tesla was the highest-scoring model in J.D. Power’s 2022 U.S. Tech Experience Index Study, which evaluates advanced-tech options in new automobiles.

The study ranks manufacturers by issues per 100 autos, the identical metric utilized in J.D. Power’s annual Initial Quality Study, which is taken into account an business benchmark. Included for the primary time, Tesla achieved the best rating within the study’s historical past—681 factors out of a attainable 1,000.

However, Tesla’s rating is taken into account unofficial, as a result of it doesn’t permit J.D. Power entry to proprietor data within the states the place that permission is required by regulation, that means it doesn’t meet the complete standards for awards. Polestar additionally wasn’t formally ranked, however its rating of 608 factors would have put it close to the top.

2023 Polestar 2

2023 Polestar 2

“The disruption from high-tech entrants akin to Tesla and Polestar additional accentuates the need for innovation,” a J.D. Power press launch stated. “It can be important as a result of new-vehicle expertise is a number one cause for buy.”

The outcomes burnish Tesla’s picture as a high-tech innovator. The Tesla Model 3 (and by extension the Model Y that adopted) was seen as a tech leader

when launched—not simply in battery and propulsion tech however in interface. More just lately, Tesla has tried to keep up that picture with more and more outlandish options like steering yokes and touchscreen gear selectors on the Model S and Model X.

Genesis, which affords a fingerprint reader on its GV60, carried out on the top amongst formally ranked manufacturers—though that characteristic generally was famous probably the most problematic within the study’s historical past. Perhaps that is as a result of Genesis additionally affords a phone-based digital key characteristic, which ranked excessive in each desirability and execution within the study.

Genesis GV60 prototype

Genesis GV60 prototype

This reveals that new tech options should be correctly executed to be worthwhile. J.D. Power recently found that whereas EV powertrains aren’t an issue, all the opposite tech that automakers are likely to pack into EVs is.

But, as J.D. Power famous on this study, tech options are additionally half of the enchantment right here, and one side of the strong consumer interest in EVs famous in one other of the group’s current research. So it is a balancing act for automakers between delivering extra tech with out souring prospects on the EV experience.

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