In a put up on X, previously Twitter, the “I Remember Everything” singer introduced on Tuesday that for his upcoming Quittin’ Time Tour, he can be utilizing all ticketing websites — together with Ticketmaster. The choice walks again his ticketing technique for his not too long ago accomplished Burn, Burn, Burn Tour, which largely cut out Ticketmaster in an effort to tackle fan frustrations concerning the firm and the ticketing market as a complete.
“Everyone complained about AXS final 12 months. Using all ticketing websites this 12 months,” Bryan, who topped Billboard’s Album and Hot 100 charts for the first time this week, wrote. “All my homies nonetheless do hate Ticketmaster however arduous to notice one man can’t change the entire system. It is deliberately damaged and I’ll proceed to really feel completely horrible about the value of tickets in an unfair market.”
Not lengthy after the infamous controversy over Ticketmaster’s dealing with of Taylor Swift’s Eras Tour, Bryan introduced at the finish of final 12 months that he would keep away from working with the firm, and as a substitute tickets have been listed on AXS, owned by Live Nation’s largest competitor AEG. (He even titled his reside album All My Homies Hate Ticketmaster.)
“I’ve met children at my reveals who’ve paid upwards of four-hundred bucks to be there and I’m performed with it,” Bryan tweeted final December. It ought to be famous that artists sometimes set their very own ticket costs, and it’s unclear whether or not Bryan was speaking about costs on his official sale or from resellers. “I’ve determined to play a restricted variety of headline reveals subsequent 12 months to which I’ve performed all I can to make costs as low-cost as doable and to show to folks tickets don’t have to value $450 to see a very good and trustworthy present. I’m so bored with folks saying issues can’t be performed about this large problem whereas large monopolies sit there stealing cash from working class folks.”
Live Nation, which owns Ticketmaster, had acquired way over simply Bryan’s scorn: It additionally confronted a DOJ investigation over alleged anticompetitive practices. The firm was grilled for hours throughout a Senate judiciary hearing
Outside of points on the major market, to try to cease worth gouging from scalpers on resale, Bryan opted to make his tickets non-transferable. Fans had to use a particular fan-to-fan change hosted on AXS that solely allowed prospects to promote tickets at face worth. (Some resale websites listed those tickets anyway.)
Bryan additionally didn’t seem to use so-called “dynamic pricing,” which frequently leads to vital worth will increase as ticket costs are modified to mirror demand.
Those methods — which to be honest, are additionally accessible for artists on Ticketmaster — can provide artists with fast-selling reveals extra management over retaining their ticket costs reasonably priced; Bryan mentioned in February that not one ticket was bought for greater than $156, together with charges and tax. But the technique makes getting tickets exterior of the official on-sale a lot tougher, since tickets can’t be listed elsewhere. Many followers had voiced frustration after the on-sale earlier this 12 months, although it’s unclear if these are the complaints Bryan referred to in his new tweet. (A rep for Bryan declined to remark additional on the matter.)
Bryan isn’t the solely artist who tried addressing the ticketing issues for his or her reveals. Robert Smith and The Cure employed a similar strategy with Ticketmaster for his or her current North American tour, making tickets non-transferable and opting out of platinum-ticket costs. They had some points too: Fees on some purchases have been better than the ticket costs themselves. Smith was notably vocal on-line about these issues, and Ticketmaster provided small refunds.
Those issues apart, like Bryan, The Cure had instituted adjustments of their live shows hoping to make a deeply damaged and irritating system higher for followers. As Bryan seems to have acknowledged at this time, even with all these efforts, that’s not sufficient to cease followers from being disillusioned in the event that they miss out.
Smith felt likewise. Before The Cure’s on-sale, he wrote: “The actuality is that if there aren’t sufficient tickets on sale, a variety of followers are going to miss out no matter system we use.”